Lunch and Learn Educational Sessions
Available Exclusively for Northern & Central Florida Physician Practices

LUNCH AND LEARN

Ongoing Continuing Education for staff without leaving the office!
No limit on number of attendees (but must be on staff).
We bring the program to you!
Short 45 minute sessions presented during lunch.
Choose your topics of interest.
Schedule as many or few sessions as desired weekly, monthly or quarterly.
Certain topics help to satisfy annual education requirements for OIG Billing and Reimbursement Compliance Plans and HIPAA.

To schedule, select desired topics (i.e., C1, C2, B3) and fill in below. Fax form to 386-935-1056. You will be called promptly to arrange convenient dates and times.

Fee is $225 per session unless otherwise noted (plus workbooks) and payable prior to engagement. Lunch to be provided by practice. Workbooks optional; charge $8 per employee. For more information, call Kris at 386-935-1141.

Presentations are made utilizing Power Point slides

Lunch and Learn Topics:

A. Accounts Receivable Management
1. Front Desk - The Seven C's for Successful Collections
2. Surgical Scheduling, Tracking Hospital Services
3. Most Common Billing Errors
4. Getting a "Fix" on Your Stats and Working the A/R
B. Coding
1. CPT - The Book & Basics
2. ICD-9 - The Book & Basics
3. Modifiers
4. Bundling/Unbundling
5. Evaluation and Management
6. Chart Auditing
7. Coding For Osteoporosis
8. Coding for Skilled Nursing Facility Services
9. Coding for Telephone Management, Inconvenience Codes and Advanced Beneficiary Notices
10. E & V Codes
11. Most Common Coding Errors Resulting in Lost Revenue
C. Focus on the Patient
1. Part 1 - Discovery Exercises
2. Part 2 - Strategic Planning
D. HIPAA Basic Training (Two hour session $450)
E. Human Resources
1. Front Desk - Job Description
2. A/R Manager - Job Description
3. Nurse - Job Description
5. Leadership
6. Teamwork - Motivation
F. Managed Care Contracting Tips
G. Marketing
1. Tips to Improve Patient Relations
H. Medical Record - NCQA Guidelines
I. OIG (Office of Inspector General) Targets 2006
J. Risk Management
K. Tools for Success
1. Demo of Alpha II Coding Software NO CHARGE
2. Demo of GreenFlag - Transworld Systems Program and Software NO CHARGE
L. Total Quality Management (Ten sessions $1575)
*NOTE: This Topic is designed to be presented in ten consecutive weeks for maximum benefit.
Part 1 - Introduction, TQM Concepts
Part 2 - Deming's 14 Points, Ishikawa's Principles (Exercise Assignment)
Part 3 - Areas of the Practice Which Can Benefit from TQM (Research Assignment for Office Manager, Observation Exercise Assignment for Staff)
Part 4 - Review Observation Exercise Results
Part 5 - The Cost of Poor Quality, Review Results of Last Week's Assignment
Part 6 - A Look at the Four Barriers to Change (Assignment)
Part 7 - Overcoming the Barriers
Part 8 - Management Tools for TQM
Part 9 - The 5 Step Process for Improving Quality
Part 10- Mission Statement, Create Quality Objectives

Request for Particular Topic(s) Not Listed: _________________________________

Kristine D. Eckis, CPC
President
Phone 386-935-1141
Fax 386-935-1056